If your invoice has more than 1 page, you will be asked to enter the page number you wish to submit.To make sure no other person can get to your invoice by telephone, you will be asked to enter the payee number.You will be asked to use the numbers on your telephone to enter the first 3 digits and then the 6 digits after the letter and dash of your invoice number.The first question to answer when calling is whether your invoice is Regular or Supplemental (look in the upper left corner).You will then be asked if you want to: 1) complete an invoice or 2) check on processing.You will first be asked if you prefer English or Spanish.Use a touch tone phone to contact Invoice Express using the toll free number printed at the top of the invoice.LISTEN CAREFULLY! If you have trouble you can hang up at any time before pressing the star key and the invoice will not process so that you can try again later. Refer to it during your call to Invoice Express. Complete your paper invoice and obtain required signatures before you call.IKEA is happy to help companies in ways that suit you. Always check your spambox.Īs a business customer, is it possible to pay afterwards and receive an invoice? You will then receive the invoice immediately by e-mail. If you pay afterwards via Klarna (or Afterpay) you will receive the invoice as soon as the order has been delivered.įor which purchases can I make an invoice online?įor all purchases in the IKEA store that you have paid at the checkout, you can convert your receipt online into a valid invoice. When you make a payment on delivery, you will receive an invoice by e-mail as soon as the order has been delivered and paid for.Ĭan I make an invoice online for an order that I pay afterwards? It is only possible to make an invoice for the entire purchase.Ĭan I make an online invoice for an order that I paid for on delivery? I would like to make an invoice of part of my purchase? Customer service at the IKEA store or national IKEA customer service can help you to make a credit note. It is not possible to make a credit note online. Once items have been taken back by IKEA or returned, it is not possible to create an invoice of the original receipt.Ĭan I make a credit invoice for items I have returned to the shop? Have you made your online purchases more than 3 days ago and still not received an invoice? Please contact the national IKEA customer service team to help you.Ĭan I make an invoice for products picked up by IKEA or returned by myself? You cannot create an invoice for online purchases yourself. It is possible that this has ended up in the spam box of the e-mail. Read moreĬan I make an invoice for products I bought online?įor all (online) orders paid for directly online, via Klarna or on delivery, we automatically send an invoice by e-mail as soon as the order has been completed. For business purchases of a high volume of digital giftcards or for orders above € 2500.- we can provide an invoice. For digital gift cards purchased online, we do not provide an invoice. Second chance corner: A second life for IKEA furniture and decorationĬan I use gift cards bought in the store to make an online invoice?įor gift cards purchased in the store, you can make your own invoice online.Sustainable Life at home Sustainable Life at home .Affordable accessories for everyday life under €15.Storage & organisation Furniture Textiles Accessories Lighting Kitchen & appliances Smart home Beds & mattresses Kitchenware & tableware Baby & children Bathroom products Outdoor products Rugs, mats & flooring Working from home Pots & plants Laundry & cleaning Home electronics Food & beverages Home improvement Solar panels Summer accessories Rooms
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